Technology and benefits are colliding – and we believe that’s a great thing! In recent years, there has been a dramatic increase in the number and types of benefits being offered to employees. HR teams are trying to drive organizations forward with their mission, but their teams haven’t gotten any bigger and budgets are hardly improving. In the last several years, the rise of emerging technology has been one of the most significant trends in the HR software industry. Machine learning, artificial intelligence (AI) and chatbots are taking the industry by storm, and, when applied practically, emerging technology makes benefits communications and actions – like enrolling or changing a plan choice – more efficient and that improves employee productivity as it takes less time to enroll in benefits. With a technology team on staff, Brown & Brown Insurance of Tennessee can offer the best-in-class technology solutions for the administration of your benefits program.